Are you pet friendly?
Do you allow infants and children under 12 months?
Do you allow children at all?
No, we are strictly an 18+ venue
Is breakfast included?
Yes, breakfast is included in all of our rates.
Can you cater for gluten free, dairy free and vegan diets in your breakfast hampers?
Yes, at least 48 hours’ notice is required to ensure we can cater accordingly.
Do you offer room service?
Yes, when the bar and restaurant is open. A $5 surcharge applies.
How many people can fit in your day spa at the same time?
Can we use the Day Spa if we aren’t staying at the retreat?
Can we dine in the restaurant if we aren’t staying at the retreat?
Do you allow smoking?
Our chalets and grounds are strictly Non – Smoking. The fire risk is too great.
There is a designated smoker’s area near the restaurant.
Can you help with proposals?
Do you hold weddings?
How do we book spa treatments included in your room packages?
Our receptionist will be in touch with you after you’ve made your booking.
Do you have a swimming pool?
Yes, it is currently closed until we have the necessary permits to open it to the public. Correct as of 11/01/20
Can we stay in a chalet just for the day instead of overnight?
Yes, we can put custom Day Packages together depending on your needs.
Do you do hen’s nights and spa days?
What days are your restaurant and bar open?
Wednesday and Thursday, dinner 5pm – Late
Friday, Saturday and Sunday, lunch and dinner 12pm – Late
Do you offer split/twin bedding?
Can we have an early check in?
Early check ins aren’t confirmed until 2-3 days prior to arrival
Can we have a late check out?
Late check outs aren’t confirmed until 2-3 days prior to arrival